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Great Neighbour / Super Voisin

lost sim card

ordered sim card 2 weeks ago and no show. can it be tracked to see where it is

Mayor / Maire

Re: lost sim card

@Valerie123  generally takes 2 to 3 weeks to receive. But with covid and Canada Post being backed up maybe longer 

 

Use your order number to track on Canada Post. Take note. Sometimes Canada Post uses recycled numbers and it may not work. Other times PM ships via other means.

 

You can always open a ticket and ask.

 

Screenshot_20210104_110512.jpg

  

Or private message at link below.

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

If you really need one go to a Walmart Or London Drugs and pick one up if your province is not on lock down.

 

Once received don't forget to use a referral code for a $10 signup bonus if you're activating a new account. 

 

 

 

 

Mayor / Maire

Re: lost sim card

DELETED - read that tooo quickly, sorry

Great Neighbour / Super Voisin

Re: lost sim card

never received an order number just a confirmation number

Mayor / Maire

Re: lost sim card

@Valerie123  proceed to contact moderators with my instructions on first post.

 

Sorry for the inconveniences this has caused you! 

Great Neighbour / Super Voisin

Re: lost sim card

cant it wont let me go on without order number. tried confirmation number but no go.

Mayor / Maire

Re: lost sim card

@Valerie123 

 

Click below link to private message moderators. They work for Public Mobile and can give you an update. The forums are just customer's like you.

 

Click below.

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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