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invalid sim

SallyPotts
Great Neighbour / Super Voisin

I was kicked out during my activation session...Now my sim # is invalid...How do I activate?

2 REPLIES 2

Dunkman
Oracle
Oracle

 

@SallyPotts 

First, make sure that you were not charged for activation.  If charged, put in your SIM card to see whether it works.

 

If not charged, try again in about one hour.  Clear cache, incognito mode or another web browser sometimes helps.  

JK8
Mayor / Maire

@SallyPotts wrote:

I was kicked out during my activation session...Now my sim # is invalid...How do I activate?


Check to make sure your credit card was not charged. If not charged wait one hour to try activating again. Clear browser cache and open a new window in incognito.

 

If cc is charged put sim in phone and reboot.

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