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Great Neighbour / Super Voisin

international long distance call

I add-on 400min interl long distance call and 011 + 95(myanmar) 09 (area) + ...... but it still said not included in the plan. please help! my add-on is checked and has shown that it has active, but i couldn't make a call.
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Retired Oracle / Oracle Retraité

Re: international long distance call


@moezaw wrote:

I add-on 400min interl long distance call and 011 + 95(myanmar) 09 (area) + ...... but it still said not included in the plan. please help! my add-on is checked and has shown that it has active, but i couldn't make a call.
aq.PNG


Public Mobile does not offering calling to this destination. Sorry.  

 

The add-on only includes: Canada, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, United States, and Venezuela.

View solution in original post


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Retired Oracle / Oracle Retraité

Re: international long distance call


@moezaw wrote:

I add-on 400min interl long distance call and 011 + 95(myanmar) 09 (area) + ...... but it still said not included in the plan. please help! my add-on is checked and has shown that it has active, but i couldn't make a call.
aq.PNG


Public Mobile does not offering calling to this destination. Sorry.  

 

The add-on only includes: Canada, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, United States, and Venezuela.

View solution in original post

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Oracle

Re: international long distance call

@moezaw , here is a list of countries covered by the international long distance add-on.  

 

https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/Calling-an-international-phone-number/m...

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Mayor / Maire

Re: international long distance call

@moezaw if the add-on doesn't meet your needs you can ask customer support to transfer the add-on to something more useful for you, credits or a different add-on 

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


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