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Mayor / Maire

Re: i think I have been subject to a port out scam

@JKuisma  contact the moderators and ask them to change it back for you. Did you place your phone on lost/ stolen to prevent them using it further? Change your password, name on your account and your secret question and the answer to it. Stay safe. 

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Mayor / Maire

Re: i think I have been subject to a port out scam

I am thinking if you have access to your account and it shows the number you expect to see, a new Sim registered in your account should work. But on the other hand wires may still remain crossed and you should contact a mod. Why spend $10 if you don't have to?

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Mayor / Maire

Re: i think I have been subject to a port out scam

For now SUSPEND your service. Something is fishy. 

 

And contact a mod. 

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Mayor / Maire

Re: i think I have been subject to a port out scam

I think there are other posts here that suggest to NOT use your phone number to log onto any accounts OR for second factor log ins. 

 

And alter the the spelling of your name on your PM account and remember it or note it. 

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Good Citizen / Bon Citoyen

Re: i think I have been subject to a port out scam

the Sim numbers are different, i've suspended my service , changed my passwords and contacted a moderator, anything else I should do? If I get a new sim card would that solve the issue? is kinda of bad or is it a solution? the person who has access to my number has clearly found a way to access my paypal and is probably trying to access other things as well.

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Good Citizen / Bon Citoyen

Re: i think I have been subject to a port out scam

I have cancelled my credit card and contacted the bank as well.

 

 

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Mayor / Maire

Re: i think I have been subject to a port out scam

@JKuisma change any passwords that nay have been compromised, contact the banks, credit card companies etc.Stay safe 

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Mayor / Maire

Re: i think I have been subject to a port out scam

Contact a moderator. 

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Mayor / Maire

Re: i think I have been subject to a port out scam

@JKuisma buying a new SIM card and switching it from within your self service account would also solve the problem. But your should still contact the moderators. Stay safe. 

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Deputy Mayor / Adjoint au Maire

Re: i think I have been subject to a port out scam

@JKuisma  You've taken the right steps so far.

 

You'll need to get a new sim card to get your phone service working again.

You may also want to scan your devices for viruses or unknown apps lurking on your phone.

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