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i lost 4 refer a friend rewards please help

mookm
Great Neighbour / Super Voisin

all my referals are current and good ive contacted all 4

3 REPLIES 3

When you lost the reward what message did you get?

 

If it was "inactivity" they probably paid late and reward will reinstate itself

If it was due to cancel then you need a mod

 

 

popping
Retired Oracle / Oracle Retraité

@mookm wrote:

all my referals are current and good ive contacted all 4


What is your referral count on your overview page?

Let check which referral was removed from your account.
1. Login to your self-serve account
2. Click on the "My Rewards" link on the overview page.
3. Click on the solid black triangle on the left of "Total Rewards earned" 2 times to show you the list of referrals of your friends' phone number. From this list, you will know which referral is missing.

This check only good for the referral's account was cancelled after 90 days without payment. Otherwise, your friend's phone number is still on your referral list during the 90 days in suspension.

 

After checking with your referrals whether they missed any payment or not, you can send a private message to moderator for help.

Lieux
Oracle
Oracle

You will need to contact the moderator...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

@mookm and explain to them what happened...we don't see your account here it's a forum with customers...

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