06-09-2019 08:41 PM - edited 01-05-2022 05:18 AM
i cant receive calls its been 2 days and the moderator dosent anser my email
what should i do
so help please
cedrick
06-09-2019 09:50 PM
@cedrick Can you make outgoing calls? how about data? Can you connect to internet?
06-09-2019 08:55 PM
06-09-2019 08:54 PM
@cedrick wrote:i cant receive calls its been 2 days and the moderator dosent anser my email
what should i do
so help please
cedrick
Is your account active? Try turn off your phone 30 seconds or more, then restart your phone. If still doesn't work, try the lost/stolen trick :
To report your phone stolen. Login to your account. Choose Plans and Add-on tab. Then choose Lost/Stolen Phone tab. Then choose Suspend Service tab. Logout. Wait few minutes. Login in and report your phone found. Restart your phone.
If still doesn't work, you need to contact moderator team for your problem:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437