10-21-2021 04:15 AM - edited 01-06-2022 03:50 AM
10-21-2021 12:07 PM
go sign in to Self-Serve, to review your account, Payment History...
10-21-2021 12:01 PM
Public Mobile does not provide monthly (30 days) official bill. If you require it you have to ask CSA for one.
It will be nice to have this kind of bill as other 30-days companies do generate and provide as pdf file.
You can see your Transaction history on line logging in your account. Only 6 months are available and only 15 lines are available per screen so you would have to go page by page.
10-21-2021 06:34 AM
IF you have not registered for a Self Serve account yet, you can do that here:
https://selfserve.publicmobile.ca/self-registration/
Then navigate to 'View Payment History'
This is not a statement of your phone bill, but includes all transactions.
NOTE: taxes do not show here, but taxes are charged on top these items; so that will be reflected on the credit card statement or when paying with vouchers.
10-21-2021 06:02 AM
If you need an official invoice, you'll need to contact CS. Send them a private message via:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
You can read this thread for a member's experience doing the request:
Request a Receipt for your Account Charges from Pu... - Community (publicmobile.ca)
10-21-2021 05:13 AM
@Errolmal You can access Self-Serve My Account online and check and amount due or transaction history there.
10-21-2021 04:20 AM
Can you access your self serve account? Did you activate online or in store?