how can I pause my phone?

[xould]

Hi. I want to pause my phone for 4 months. Can you tell me how to use pause service? I have a 4gb 52$ promo now , but If I pause phone, this promotion is removed? And is there any additional fee for pausing?

[Acekiller]

if holding your number is not a big concern, i would just let your number expire. if not, just swallow the 1 month fee when it is close to the 90day mark.

[Someone_here]

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@jp2 wrote:

If the account is in suspension for 90 days the entire account will be cancelled and everything will be lost. I will find you a link 

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@xould Note that "everything" also includes your SIM card, so you would have to order another one to restart your service with a new number...

[NDesai · Accepted solution]

@xould If you want to save some money just to hold your number and account, you can give up the promo plan and change to the current $10 50 min and text plan if available or any other plan and keep extending the 90 days of expiry on suspended/expired account. If you do this, please note that you cannot change your plan from self-serve while your account is expired (must contact mod), and you will not be able to get the promo plan back. 

[jp2]

https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Temporarily-stop-the-service/...

[PJC]

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@xould wrote:

but if I didn't pay after 90 days, the phone number and my current promotion cannot be restored? 

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Your current promotion and phone number will be lost if you do not make payment after 90 days of suspension.

[jp2]

If the account is in suspension for 90 days the entire account will be cancelled and everything will be lost. I will find you a link 

[xould]

but if I didn't pay after 90 days, the phone number and my current promotion cannot be restored? 

[jp2]

If you don't make a payment at your renewal the service will stop and your account will go into suspension. As long a you make a payment before 90 days of suspension your plan will be reactivated and your service restored with the same number