cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
darlicious
Mayor / Maire

Re: hi

@douellet_90 

Wait out one hour. Clear your browser. Reboot your device and open one tab only in private/secret/incognito mode using Firefox, chrome, safari or edge work best.

 

Try again. If it still fails then contact customer support for a "password reset".

 

See below....

Open in chrome if using regular Google browser.Open in chrome if using regular Google browser.Open in private/secret/ incognito mode.Open in private/secret/ incognito mode.Type in public mobile account login.Type in public mobile account login.

hTideGnow
Mayor / Maire

Re: hi

@douellet_90  did you ask your mom to confirm the answer ? ::)

 

 

it is possible it was key in wrong in the beginning.  If so, you might want to open a ticket with PM to reset the logon credentials, then you can re-setup the security question.  

 

Use the Chatbot on the lower right and then start by typing "Forgot Login credentials"

Need Help? Let's chat.