cancel
Showing results for 
Search instead for 
Did you mean: 

frozen sim card

maxwell14
Great Neighbour / Super Voisin

Hi. We were trying to unock over phone from bell and my husband entered the wrong key lock too many times and our sim card was frozen. Any ideas how can we unfreeze it.

3 REPLIES 3

Dunkman
Oracle
Oracle

@maxwell14 

You will need to contact moderator to get PUK code.

 

Click on question mark on right lower corner of website.  Type: contact moderator.  Follow prompts to submit ticket to get moderator help. 

gblackma
Mayor / Maire

@maxwell14 What's the exact message that you are getting? Thanks.


@maxwell14 wrote:

Hi. We were trying to unock over phone from bell and my husband entered the wrong key lock too many times and our sim card was frozen. Any ideas how can we unfreeze it.


 

Triguy
Mayor / Maire

If you phone is locked to Bell then you would need to contact them to unlock it.

Here is a previous thread with an explaination by one of the orcales, Luddite. https://productioncommunity.publicmobile.ca/t5/Getting-Started/PUK-Code/m-p/423240

Need Help? Let's chat.