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changing phone number

KenzieRose
Great Neighbour / Super Voisin

Hi. I'm trying to transfer my Koodo prepaid number to Public Mobile but I get the message that the number is not eligible.

4 REPLIES 4


@Lathama wrote:

You need to get your phone unlocked from Koodo


Koodo phones almost never need to be unlocked to be used at Public Mobile. Either way, this thread is about the question of how to transfer in a phone number from Koodo Mobile.

Lathama
Great Neighbour / Super Voisin

You need to get your phone unlocked from Koodo

geopublic
Mayor / Maire

@KenzieRose  Koodo prepaid number porting can oly be done by a moderator. Submit a ticket to PM with Koodo account number, name on account and Koodo phone number and they will set it up for you,

 

PMST.png

 

 

GR
Mayor / Maire

@KenzieRose  click here to start a conversation with Simon the chat bot and ask for help porting a Koodo prepaid number!  You'll get a ticket sent to the Moderator_Team and they'll get back to you with help.  You can keep using your Koodo Sim card until the port is complete

 https://publicmobile.ca.ada.support/chat/

Need Help? Let's chat.