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can't get into my account

coleervin
Great Neighbour / Super Voisin

forgot email address and password to my account and can't get into my account

5 REPLIES 5

geopublic
Mayor / Maire

@coleervin  Forgetting your password I can understand but how do forget your email? How many do you have?

popping
Retired Oracle / Oracle Retraité

@coleervin wrote:

forgot email address and password to my account and can't get into my account


PM sent you a welcome email after activation.  Check the inbox of all email accounts to find the welcome email and try the password reset link on the login page.


@Dunkman wrote:

@coleervin 

Did you try to reset your password and answer your secuirty question?

https://selfserve.publicmobile.ca/forgot-password/

 

If that does not work, you will need to contact moderator.  Click on the question mark on the right lower corner of website. Type contact moderator and follow prompts to submit ticket to moderator.  


The password reset won't work becaue coleervin doesn't know the e-mail address.

Dunkman
Oracle
Oracle

@coleervin 

Did you try to reset your password and answer your secuirty question?

https://selfserve.publicmobile.ca/forgot-password/

 

If that does not work, you will need to contact moderator.  Click on the question mark on the right lower corner of website. Type contact moderator and follow prompts to submit ticket to moderator.  

cellphoneuser1
Mayor / Maire

@coleervin wrote:

forgot email address and password to my account and can't get into my account


You need to open a ticket to talk to the moderators.  Click on the question mark at the bottom of screen.

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