cancel
Showing results for 
Search instead for 
Did you mean: 

bought a PM sim card from WOW and paid 20 dollars

w335774225
Good Citizen / Bon Citoyen

HI  Today I bought a a PM sim card from WOW in polo park and paid 20 dollars for it.

There are 2 item on the  paper.The first is for the sim card.what the second for?

This is the picture.Thank you .

paper.jpg

12 REPLIES 12


@w335774225 wrote:

Thanks  I found a e-pins on the paper .I suddenly realized it was a recharge card!


Silly that the invoice didn't have a proper description.  At the same time, why sell something you didn't ask for?

Anonymous
Not applicable

@w335774225 wrote:

Thanks  I found a e-pins on the paper .I suddenly realized it was a recharge card!


Does it actually say "e-pins"? Care to post an image? Use up the code first!!

w335774225
Good Citizen / Bon Citoyen

Thanks  I found a e-pins on the paper .I suddenly realized it was a recharge card!

Anonymous
Not applicable

@w335774225 wrote:

HI  Today I bought a a PM sim card from WOW in polo park and paid 20 dollars for it.

There are 2 item on the  paper.The first is for the sim card.what the second for?

This is the picture.Thank you .

 


 @w335774225 

Did you get any other slips of paper with what all you took away from the store?

Would any of them, including this one, have some mysterious 12-digit series of numbers?

Maybe the store sold you a $10 voucher to get you going.

sandpublic
Town Hero / Héro de la Ville

@w335774225 wrote:

HI  Today I bought a a PM sim card from WOW in polo park and paid 20 dollars for it.

There are 2 item on the  paper.The first is for the sim card.what the second for?

This is the picture.Thank you .

paper.jpg


I guess it's all in the nameSmiley Happy Maybe there is someone from the community that works for the company that could possibly explain to @w335774225  what the second charge is could possibly be.

 

It's obvious from the picture that line #1 is the cost of the card but if you did not purchase anything else then go back and ask for a refund for line #2.

@w335774225Then you were charged too much, you will have to go back to the store to get your money back.

w335774225
Good Citizen / Bon Citoyen

NO,I didnt sign up any plan and i take the sim home and activate it online by myself

w335774225
Good Citizen / Bon Citoyen

yes,i take the sim home and activate it online by myself

Javatyger
Good Citizen / Bon Citoyen

Hate to say it, but yah, like everyone else, you got double-charged and I’d be going back to find out why and get a refund for one of the charges as a new SIM card should only cost $10. 

 

Good luck and and I hope you get your refund without any hassles. 

cavemantoronto
Mayor / Maire

@w335774225 wrote:

HI  Today I bought a a PM sim card from WOW in polo park and paid 20 dollars for it.

There are 2 item on the  paper.The first is for the sim card.what the second for?

This is the picture.Thank you .

paper.jpg


Price is only supposed to be $10.  Why agree to pay it?  Did you not realize the proper price until after?

ShawnC13
Oracle
Oracle

@w335774225 wrote:

HI  Today I bought a a PM sim card from WOW in polo park and paid 20 dollars for it.

There are 2 item on the  paper.The first is for the sim card.what the second for?

This is the picture.Thank you .

paper.jpg


I would say the second charge is for a plan.  Did you not sign up for a plan?  Did you activate at a retail location or take the sim home and activate it?

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

Alex888
Mayor / Maire

@w335774225  Did you sign up for the $10 plan while you were there? If not then I would go back there and talk to them about it. It should only be $10 for the SIM card.

Need Help? Let's chat.