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Rlarocque11
Great Neighbour / Super Voisin

Re: activation page down?

Still down as of EST 1:14pm. Still trying

Toost
Good Citizen / Bon Citoyen

Re: activation page down?

I experienced the same problem when activating two SIM's yesterday. Both times I got far enough in the activation process so the CC got charged and the SIM activated. All is working properly now! Hope it all will work for your soon. Try refreshing regularly with empty cache etc like other users suggested.

Jb456
Mayor / Maire

Re: activation page down?

@Rlarocque11  I still get blank screen but I just tried in incognito mode and I was able to get to it... open in incongnito mode and it may work for you.

iPhoneUser
Model Citizen / Citoyen Modèle

Re: activation page down?

It works in BC on safari on iPad. 

ersmith
Great Neighbour / Super Voisin

Re: activation page down?

I'm also getting a blank activation page here in NS. Tried it with Firefox and Chrome, with and without private/incognito mode. "View Source" shows nothing, it's like the server just isn't responding (but the browser doesn't complain about that).

 

LovesToPM
Mayor / Maire

Re: activation page down?

As far as I can tell, the activation page is working (except with Chrome). I have tried with other browsers and it works.

 

If you continue to experience issues, try clearing your browser cache and open a new tab using private/incognito mode.

 

And if you are comfortable with French, you can also try the French activation page: https://activer.publicmobile.ca/

 

PM states that: This site is best viewed on latest versions of Google Chrome and Mozilla Firefox, or Internet Explorer 10 and above. For the best experience, enable cookies and JavaScript on your browser.

ersmith
Great Neighbour / Super Voisin

Re: activation page down?


@LovesToPM wrote:

As far as I can tell, the activation page is working (except with Chrome). I have tried with other browsers and it works.

 

If you continue to experience issues, try clearing your browser cache and open a new tab using private/incognito mode.

It's definitely not working for me. I've tried FireFox and Chrome, on both Windows 10 and Ubuntu Linux. I've tried a VPN through Vancouver and Toronto, as well as just logging in directly (I'm in Halifax). I've tried private/incognito mode. I've tried clearing the browser cache. In every case, https://activate.publicmobile.ca just shows a blank page.

 

Strangely enough, https://activer.publicmobile.ca (the French page) shows up fine in most of those scenarios, or at least I haven't experienced any problems with it yet. Which I think indicates that the problem isn't with my local computer/browser but rather on the other end, with the English page. It's curious that it does work sometimes for some people, but it's definitely broken for some of us.

 

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