07-21-2020 11:44 AM - edited 01-05-2022 12:12 PM
07-21-2020 12:22 PM
@drrashid You have to buy a new SIM and create new account unfortunately. 3 months is the limit of inactivity with PM...
07-21-2020 11:47 AM
Usually after 90 days of non- payment then your account gets deacitvated. You would need to purchase a new sim and setup a new account with a different email.
07-21-2020 11:46 AM - edited 07-21-2020 11:46 AM
Sorry @drrashid its closed after 90 days. You need to start over with a new SIM and email address.
Here's 4 articles on activation and porting and the Refer a friend reward if you need them:
1. What you require to activate https://www.publicmobile.ca/en/bc/get-help/articles/what-you-need-to-activate
2.How to activate https://www.publicmobile.ca/en/bc/get-help/articles/activation-account-set-up
3.How to port https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number
4. Refer a friend https://www.publicmobile.ca/en/on/get-help/articles/the-refer-a-friend-reward
Welcome back. Stay safe.