11-05-2020 08:38 PM - edited 01-05-2022 04:01 PM
How do I change the email on my account it was set up with the wrong one and I have no idea who is receiving my messages
Solved! Go to Solution.
11-05-2020 09:07 PM
PM self-serve account uses email address as the username. Therefore, only moderator can change your email address without screwing up your self-serve login. Create a moderator support ticket for help using the Chat button at the bottom right corner of this page.
11-05-2020 08:42 PM - edited 11-05-2020 08:56 PM
Hello @Marcus55 ,
Changing email for your SELF SERVE account - see @JoyLuck 's post, as you must have a moderator do that for you.
Changing email for your Community account - you can do that yourself by clicking your "Avatar"at the top right of the Community page (must be logged in) and go to "My Settings" to change your email.
11-05-2020 08:40 PM
You will have to contact the moderators for this. I also had to do this when I first started as well.
You can raise a ticket to the moderators:
Through a private message to the moderators by clicking here.
11-05-2020 08:40 PM
@Marcus55 wrote:How do I change the email on my account it was set up with the wrong one and I have no idea who is receiving my messages
Here’s how to contact the Moderator Team (Public Mobile representative) for assistance: