12-29-2019 06:35 PM - edited 01-05-2022 08:46 AM
I received a message mentioning my due day is 2Jan2020 while my real due day is 22 jan2020. What should I do?
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12-29-2019 08:49 PM
I believe I had 5 notices throughout my last 30 day term advising my renewal was soon. I just ignored as a glitch since the first one came two days after I renewed. But, I haven't been seeing an associated date for the renewal, just "soon" was mentioned.
AE_Collector
12-29-2019 06:49 PM
I have gathered some threads from today reporting this issue and it has been notified to the team for an investigation. I believe this has happened before, the renewal date you see in the account is the correct date.
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12-29-2019 06:37 PM - edited 12-29-2019 06:38 PM
Easy...ignore the message. It's a common error today. Lots of complaints like yours today. Just ignore message.