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Good Citizen / Bon Citoyen

Wow, what a failure!

Got to the page where you enter credit card info and "Activate". Eventually got:

 

This page isn’t working

activate.publicmobile.ca didn’t send any data.

ERR_EMPTY_RESPONSE
 
This is in Chrome becuase in another comment from someone a smarty pants said to use a real computer (not Safari). Which failed me twice on the first page of trying to activate. Are Public Mobile's pages bad or is it me?

 

Mayor / Maire

Re: Wow, what a failure!

@Public_Exposure, The self serve portal (including the activation page(s)) is a bit finicky.  It's a reality that sometimes it doesn't play nice with all browsers.  Generally, Using a browser on a computer using privacy/incognito mode works best, and often works in situations that were not otherwise working.  Not all web sites are well suited for small devices such as phones/tablets.  It's the unfortunate reality.

Town Hero / Héro de la Ville

Re: Wow, what a failure!

Did you lose connection midway?

Also EMPTY_RESPONSE might indicate your request is processed but it just can't return a 200 status. Try logging in.

Good Citizen / Bon Citoyen

Re: Wow, what a failure!

No

Good Citizen / Bon Citoyen

Re: Wow, what a failure!

I tried, says it failed. So far no charge on my cc

Highlighted
Town Hero / Héro de la Ville

Re: Wow, what a failure!


@Public_Exposure wrote:

I tried, says it failed. So far no charge on my cc


I mean you can Ask a moderator (Can take up to 48 hrs, 1 message at a time) right away, or try again (and if 2 charges, you can either ask a moderator or dispute the other charge).

Good Citizen / Bon Citoyen

Re: Wow, what a failure!

I am using a presonal computer with full blown browsers. Companies should not be offering "finicky" account creation pages. Not good.

Good Citizen / Bon Citoyen

Re: Wow, what a failure!

I think I will top up my current provider because this will take days and days and a lot of time messaging. They should get a couple good programers and redo the web interface, it does not deliver. I'll start 10 days before my service stops next time and count on days for a Mod to fix all the bad things that happen. It's almost like TELUS does not want this to work too well, or they will lose customers at $100 a month.

Town Hero / Héro de la Ville

Re: Wow, what a failure!


@Public_Exposure wrote:

I think I will top up my current provider because this will take days and days and a lot of time messaging. They should get a couple good programers and redo the web interface, it does not deliver. I'll start 10 days before my service stops next time and count on days for a Mod to fix all the bad things that happen. It's almost like TELUS does not want this to work too well, or they will lose customers at $100 a month.


TELUS basically wants everyone to move 1 level up to Koodo - We often get promotions for moving up, but again they don't want to close PM because it still earns them profit. So, as you've seen, we get less attention than TELUS/Koodo.

n.b. Using PM for work phone is frowned upon.

Good Citizen / Bon Citoyen

Re: Wow, what a failure!

Since comments don't seem to thread automaticly, how do you imbed my message in your message (as you did) so things make sense to all, should be default action, not very intuative to do it.