cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Oracle

Re: Why does my phone read 4G when my plan is 3G?


@wetcoaster wrote:

@RobertQc wrote:

@wetcoaster wrote:

@missorange wrote:

you can go to your phone setting, then turn off 4g. actually the speed will be faster, i did this on my phone.


Personally, and for my use I take low latency ("ping") over "faster 3G speed", never had a problem. (yes, I do watch the occasional video (standard definition) on my phone if I have data left near my renewal date).

I strongly believe that LTE light is a very good option for most people who don't watch HD videos on their phone (why would you do THAT?) or use it for other extremely data heavy applications.


@wetcoasterI had not used my data before my last renewal and did a couple speed tests on my 90 day 3G plan, set up as 4G LTE and as 3G. The 3G always produced a faster overall speed but interestingly enough I actually got faster pings on the 3G network each time (only 1-3ms but still). vs the LTE, I don't know if it was an isolated event but it happend. Maybe my area? I don't know but I plan on my next renewal with unused data to try this again. I regret now not taking screen shots.


@RobertQc

Honestly, I've never seen the point of using my data on speed tests. I did some, obviously somewhat subjective, real life testing between "real 3G" and LTE light, on PM, same location, nearly same time, etc.  3G seemed to be consistently "less responsive, but similar loading speed" than LTE light for me.

I guess I should have thrown a YMMV in there, sorry, my bad.

 

As an additional data point, I also have a data only plan from another carrier, which is advertised as LTE but 99% of the time seems to run on 3G in the location mentioned above. That carrier's 3G is essentially unusable for watching even low res videos, again at my location, YMMV.


There isn't a point in doing speed tests unless there is a data issue and testing is used as a troubleshooting tool.  I think a lot of people do speed tests to show off the E-P****. 

Good Citizen / Bon Citoyen

Re: Why does my phone read 4G when my plan is 3G?

Thanks very much, I'm not very tech savvy but will try and follow the steps laid out in the links you provided. 

Mayor / Maire

Re: Why does my phone read 4G when my plan is 3G?


@Corwin wrote:

 

I just set up my phone and it's working fine but it reads Public Mobile 4G at the top instead of 3G? Help?

 


@Alan_K @Brooke_C I would like to tag you again to remind you that continuing to call your throttled data plans "3G" is continuing to cause confusion to your customers.  I'm going to ask you yet again to please consider changing the name to "LTE Lite" and optionally the regular LTE plans to "Full-speed LTE" (or similar).  


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.

Re: Why does my phone read 4G when my plan is 3G?


@srlawren wrote:

@Corwin wrote:

 

I just set up my phone and it's working fine but it reads Public Mobile 4G at the top instead of 3G? Help?

 


@Alan_K @Brooke_C I would like to tag you again to remind you that continuing to call your throttled data plans "3G" is continuing to cause confusion to your customers.  I'm going to ask you yet again to please consider changing the name to "LTE Lite" and optionally the regular LTE plans to "Full-speed LTE" (or similar).  


Or just go back to better pricing on FULL LTE plans in general, and forget the 3G Speed stuff.  Let's make this a better 3rd Tier provider.

Mayor / Maire

Re: Why does my phone read 4G when my plan is 3G?


@stonechucker wrote:


Or just go back to better pricing on FULL LTE plans in general, and forget the 3G Speed stuff.  Let's make this a better 3rd Tier provider.


@stonechucker ideally, yes, 100% yes!  However, as I find this unlikely anytime soon, making the nomenclature clearer would be a big help.  


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.

Re: Why does my phone read 4G when my plan is 3G?


@stonechucker wrote:

Or just go back to better pricing on FULL LTE plans in general, and forget the 3G Speed stuff.  Let's make this a better 3rd Tier provider.


I think you forgot to bold the "er" in "better" and make it show in blue letters.  Is Bell still using that marketting strategy?

 

When it comes to Koodo and Telus, one would think that the opportunity to secure phone devices and a great discount would be enough.

 

When it comes to 3g speeds vs. LTE speeds, I'm not entirely sure why Public Mobile is doing this.  Last time I checked, carriers want us to use our data amounts faster.  This way, they can see us data add-ons, or make us consider switching to a plan that includes more.

 

As for the concept of confusion by the term "3g data" being used, perhaps that's deliberate?  If it makes things confusing for consumers, direct comparison between Public Mobile's plans and the more expensive carriers' plans is made more difficult.

 

 

Great Citizen / Super Citoyen

Re: Why does my phone read 4G when my plan is 3G?

Was anyone able to change the settings to enable 3g instead of "LTE lite"? Would this save on battery life with a negligible impact on speed?

 

Using a Samsung Galaxy s9 if it matters

Highlighted
Mayor / Maire

Re: Why does my phone read 4G when my plan is 3G?


@SkimGuy wrote:

Was anyone able to change the settings to enable 3g instead of "LTE lite"? Would this save on battery life with a negligible impact on speed?

 

Using a Samsung Galaxy s9 if it matters


@SkimGuy yes that's entirely possible.  Set your preferred network settings to something like "2G/3G" or "3G Only" (not sure what's offered on an S9).  You will get unthrottled HSPA+ 3G data that way, which is typically quicker than the throttled "3G" LTE, at least for downloads.


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.
Mayor / Maire

Re: Why does my phone read 4G when my plan is 3G?


@computergeek541 wrote:

As for the concept of confusion by the term "3g data" being used, perhaps that's deliberate?  If it makes things confusing for consumers, direct comparison between Public Mobile's plans and the more expensive carriers' plans is made more difficult.


@computergeek541 interesting thought...it had not occurred to me that it might be deliberate to cause confusion.  


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.