What is the pin for PM texted me?

[Milk]

PM texted me a PIN #. - what is it for? May I change it?

[Beatrice_AG]

Hi there!

Regarding the 2 text with 2 different PINS: normally you should only receive one text message, but in case you have received 2 of them, use the last one.

Hope this helps!

Beatrice

Public Mobile Moderator Team

[smp99]

Why are some people getting 2 texts with 2 different PINS? Is the first just a random PIN in case the activation goes bonkers?

[Anna_M]

Hi @Milk,

Thanks for reaching out!

The PIN number is used by the Moderator team to verify your account so we can have access to the info there and help you out with any personal questions you might have in regards to your Public Mobile number.

Hope this helped!

Anna,

Public Mobile Moderator

[Milk]

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@popping wrote:

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@Milk wrote:

PM texted me a PIN #. - what is it for? May I change it?

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You need the PIN# when you contact moderator for help.

You need to send a private message to moderator to change your PIN#.

Don't know your pin?--provide any 3 of the following:
- Complete mailing address,
- Email address,
- Alternate phone number,
- Date of birth,
- Last top up date & amount

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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Thanks for info about the pin texted to me by PM -When I set up my account I had to create a pin - what was that all about?

[Lieux]

Did you write a message to the moderator for your other thread https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/PROBLEM-with-new-account/m-p/331190..?

if yes it's probably because they have answered you and it's a PIN for identification..

[ShawnC13]

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@Milk wrote:

PM texted me a PIN #. - what is it for? May I change it?

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Have you requested assistance from the Moderators.  Could this be used for the account verification process.  Or have you just activated instore and this could be used to setup your self serve account.

[popping · Accepted solution]

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@Milk wrote:

PM texted me a PIN #. - what is it for? May I change it?

---

You need the PIN# when you contact moderator for help.

You need to send a private message to moderator to change your PIN#.

Don't know your pin?--provide any 3 of the following:
- Complete mailing address,
- Email address,
- Alternate phone number,
- Date of birth,
- Last top up date & amount

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437