My plan will not work..it is not renewing..not a credit card issue..what is going on with public mobile..im about to just change carriers this sucks
It is suspended because autopay failed? If your card works at other places, you'll have to get moderators to investigate.
If card got charged but it still says suspended, try the lost/stolen trick.
If it is a payment issue, use recharge.com to pay or buy voucher at store.
If you want to leave you can't port the number until you reactivate the plan.
Costello here from Public. I can help you with this but first I'll need you to click ---->XXXXXXX<---- to authenticate so we can continue with the process.
Waiting on your reply.
@Costello_P Shouldn't this link be sent privately?
@ROBINSANTONY message the moderator_team and ask them for help!
hi i activated new sim today arround 12 pm but still not showing network what shoud i do?
that's multi questions, does your phone work with public mobile.
Do you see the PM when you do a search in network serach?
Start from there.
You need to do some setting to make it work.
It is best to start your own thread, easier to help you that way.
i try to make some chenges in settings but it doesnt work
In your setting - network setting- do a manual search , after that you should see public mobile network to choose.
If you dont see it, either your phone is not compatible, or sim card issue, or phone issue.