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Mayor / Maire

Re: What is the phone number for customer service?


@23 wrote:

My plan will not work..it is not renewing..not a credit card issue..what is going on with public mobile..im about to just change carriers this sucks


It is suspended because autopay failed?  If your card works at other places, you'll have to get moderators to investigate.   

 

If card got charged but it still says suspended, try the lost/stolen trick.

 

If it is a payment issue, use recharge.com to pay or buy voucher at store.  

 

If you want to leave you can't port the number until you reactivate the plan.

Highlighted
Retired Oracle / Oracle Retraité

Re: What is the phone number for customer service?

Hi there,

 

Costello here from Public. I can help you with this but first I'll need you to click ---->XXXXXXX<---- to authenticate so we can continue with the process.

Waiting on your reply.

 

Cheers!



@Costello_P  Shouldn't this link be sent privately?

Highlighted
Moderator

Re: What is the phone number for customer service?

My bad XD 

 

Thank you for noticing my error. Post removed ! 

Highlighted
Great Neighbour / Super Voisin

Re: What is the phone number for customer service?

hi i activated new sim today arround  12 pm but still not showing network what shoud i do?

Highlighted
Mayor / Maire

Re: What is the phone number for customer service?

Highlighted
Mayor / Maire

Re: What is the phone number for customer service?


@ROBINSANTONY wrote:

hi i activated new sim today arround  12 pm but still not showing network what shoud i do?


that's multi questions, does your phone work with public mobile.   

Do you see the PM when you do a search in network serach? 

Start from there.  

You need to do some setting to make it work.  

It is best to start your own thread, easier to help you that way.

 

Highlighted
Great Neighbour / Super Voisin

Re: What is the phone number for customer service?

i try to make some chenges in settings but it doesnt work

Highlighted
Mayor / Maire

Re: What is the phone number for customer service?


@ROBINSANTONY wrote:

i try to make some chenges in settings but it doesnt work


In your setting - network setting- do a manual search , after that you should see public mobile network to choose.  

If you dont see it, either your phone is not compatible, or sim card issue, or phone issue.

 

Highlighted
Great Neighbour / Super Voisin

Re: What is the phone number for customer service?

 

 

Edited by computergeek541: personal information removed

Highlighted
Mayor / Maire

Re: What is the phone number for customer service?


@RyanHaley2011 wrote:

xxx-xxx-xxxx


???

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