@Eagleman963, I have heard that response time was still around 48+ hours. I am sure they are not ignoring you just processing requests on the first come first served basis.
thank you for reaching out to us and for your patience!
We usually strive to answer within 60 minutes, however we've been experiencing a few delays amounting to a 24 to 48 wait time. This is slowly going down - we will get back to you shortly, within the next few hours at most. Look out for a reply via private message
I'll get to you shortly as well @mikefradette
you're welcome @Samianauman
I'm still waiting for the Mod Team to port my number from Koodo Prepaid, sent 4 messages since Sunday after activating my SIM card on Saturday night. Please help...thanks a million !!