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HALIMACS
Mayor / Maire

Re: Welcome to Koodo?

Good thought re a Koodo vs PM messaging glitch, @esjliv , however OP stated reference to prior carrier being TELUS, not Koodo.  (yet, still 'all in the family', so to speak...)

 

See this from their earlier posted reply:

"My credit on my the 2/3 Telus refund will pay for her PM account for 3 months!"

 

😁

 

 

barndoor
Model Citizen / Citoyen Modèle

Re: Welcome to Koodo?

@HALIMACS 

When I had a porting issue getting here ... the Telus technician that fixed my situation  led me to  believe  that Telus techs do the Koodoo and PM porting , so understandable how there  could be a glitch between the two once in a blue moon . 

HALIMACS
Mayor / Maire

Re: Welcome to Koodo?

Yup  @barndoor 

 

Porting helpline is staffed be TELUS employees wearing PM hats for porting issues to PM.

susellin
Good Citizen / Bon Citoyen

Re: Welcome to Koodo?

But it just happened for both myself and my husband today!

softech
Mayor / Maire

Re: Welcome to Koodo?

Haha.. Welcome to Koodo as well?  Monday, the Telus staff is still not waken up from the weekend.

susellin
Good Citizen / Bon Citoyen

Re: Welcome to Koodo?

So I don't need to be worried?

 

darlicious
Mayor / Maire

Re: Welcome to Koodo?

@susellin 

Do you have a pm sim card in your phone and pm showing as your network on your phone's screen? It's just a glitch....a weird rare one but a glitch nonetheless.

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