05-31-2020 01:59 PM - edited 01-05-2022 10:58 AM
05-31-2020 05:06 PM
@Eqa wrote:
I would like to top up my balance
You cannot topup your Lucky Mobile account with PM voucher.
Please confirm which service do you want to topup?
Public Mobile OR Lucky Mobile?
If Lucky Mobile, sorry, we cannot help you.
But if you will consider Public Mobile, we are happy to introduce your to PM.
05-31-2020 03:59 PM
@Eqa I would get rid of lucky and its Bell affiliates and come join Public Mobile!
Here is a list of the amazing rewards you can earn that Lucky does not provide!
https://www.publicmobile.ca/en/on/get-help/articles/overview-of-rewards
05-31-2020 03:46 PM
One way to top up is to go to My Account and click on "Make A Payment". Hope this helps!
05-31-2020 03:27 PM
@Eqa wrote:I would like to top up my balance
@Eqa you do realize this is Public Mobile and not Lucky Mobile? Did you put Lucky Mobile on the subject by mistake?
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
05-31-2020 02:39 PM
@Eqathis is public mobile forum, not at all related to lucky mobile which is another brand.
If you are indeed with public mobile, there are several top up options. See the list here:
https://www.publicmobile.ca/en/bc/get-help/articles/voucher-payment-options
05-31-2020 02:06 PM
@Eqa Your data balance or minutes? You can log into your self serve, and click on Plan and Add-Ons, scroll down and you will find multiple options there.
I hope this helps, and do not hesitate to ask us for more information.
05-31-2020 02:04 PM
@Eqa You can do so via self-service account or calling 611. Are you PM customer or Lucky Mobile user?
05-31-2020 02:03 PM
** Duplicate Post **
05-31-2020 02:02 PM
05-31-2020 02:01 PM
@Eqa wrote:
I would like to top up my balance
Your heading says lucky mobile. This is Public Mobile. If you are indeed with PM you can top up in self service or dialing 611 if you have a cc on file or using vouchers.
05-31-2020 02:01 PM
I would like to top up my balance