cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Good Citizen / Bon Citoyen

Voicemail Fail

I am unable to access voicemail.  Phone indicates call failed upon attempt.  When I try to update my access number public mobile says I don't have a 'talk' plan so no voicemail.  However, I DO have an unlimited talk plan...

Mayor / Maire

Re: Voicemail Fail


@ecnivthane wrote:

I am unable to access voicemail.  Phone indicates call failed upon attempt.  When I try to update my access number public mobile says I don't have a 'talk' plan so no voicemail.  However, I DO have an unlimited talk plan...


@ecnivthane  When you dial 611 on your phone what happens?

Town Hero / Héro de la Ville

Re: Voicemail Fail

Good Citizen / Bon Citoyen

Re: Voicemail Fail

I get through to public mobile

Mayor / Maire

Re: Voicemail Fail


@ecnivthane wrote:

I get through to public mobile


@ecnivthane  if you hold down 1 on your phone does it go into VM?

Good Citizen / Bon Citoyen

Re: Voicemail Fail

No, I get the same result...  just call failed

Mayor / Maire

Re: Voicemail Fail


@ecnivthane wrote:

No, I get the same result...  just call failed


@ecnivthane  What is the make and model of your phone? Can you dial +16475804001 vm directly?

Good Citizen / Bon Citoyen

Re: Voicemail Fail

Thank you, yes, calling +16475804001 allows me to access my voicemail.  The voicemail button on my phone (iphone 6S plus) still doesn't work, but at least I can get the mail!   thanks again

Mayor / Maire

Re: Voicemail Fail


@ecnivthane wrote:

Thank you, yes, calling +16475804001 allows me to access my voicemail.  The voicemail button on my phone (iphone 6S plus) still doesn't work, but at least I can get the mail!   thanks again


@ecnivthane  Just open yout phone app and enter that number as the VM number and you should br able to access VM from your notification bar 

Good Citizen / Bon Citoyen

Re: Voicemail Fail

Sorry, Im not sure what you mean?  Where do I access that?  in settings?