06-16-2020 04:56 PM - edited 01-05-2022 11:43 AM
I currently have that $35 monthly plan but i am not able to set up my voice mail. When I try, it says "voice mail call failed. I am using an iphone and I have already reset the network on my phone to see if that helps. It didn't. Please help. Thanks
06-16-2020 05:13 PM
@iamsoz wrote:I currently have that $35 monthly plan but i am not able to set up my voice mail. When I try, it says "voice mail call failed. I am using an iphone and I have already reset the network on my phone to see if that helps. It didn't. Please help. Thanks
To start, plrease dial ##004# to ensure the network resets all three of the conditional call forward settings to your preferred voicemail access/deposit numbers.
It will be one of the numbers on the list in the link below. In the mean time, you can dial any one of these numbers directly, or pick one to put on a different speed dial key, other than 1:
To set it up the first time, you must dial in from your Public Mobile phone. After that, you can dial either your own number from another phone, or any one of those numbers directly from another phone to get into your voicemail after additionally entering your phone number.
06-16-2020 05:10 PM
Thanks for your reply. 5 minutes after my post, I figured it out. Go figure 😁
06-16-2020 05:07 PM
@iamsoz wrote:I currently have that $35 monthly plan but i am not able to set up my voice mail. When I try, it says "voice mail call failed. I am using an iphone and I have already reset the network on my phone to see if that helps. It didn't. Please help. Thanks
Are you able to see what number is being called for your voicemail? The number ends in 4001 here in BC mine is 778-580-4001
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