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agentcaseyboyle
Great Neighbour / Super Voisin

Use my phone in the US

Can I use Public Mobile in the US. Is the a US plan?


Accepted Solutions
BlueB
Deputy Mayor / Adjoint au Maire

Re: Use my phone in the US

@agentcaseyboyle 

As others have said, you can login to My Account, then click on "Plan and Add-ons" (tab, right side) and select one of the US Roaming Bundles that let you use your phone physically in the US (as opposed to calling them from Canada).

 

Unlike most add-ons that don't expire, the US Roaming Bundles expire after 10-days as specified on the add-on.  Buying the add-on takes place right away from your current account balance.  Two steps:

  1. Balance: Make sure you have enough $$$ already in your account before buying the Add-On via one-time top-up or vouchers
  2. Purchase: After you have enough Balance in your account, you can head over and buy the US roaming add-on when you need it (because it expires 10 days after purchase)

 

Hope that helps!  🙂

View solution in original post


All Replies
z10user4
Mayor / Maire

Re: Use my phone in the US

 @agentcaseyboyle : You can buy roaming add-ons for use while in the states. They are for 10 24 hour periods. Re-buying timing is still uncertain to the regulars here.

Edit: Without add-ons, you can receive texts but you can't send out. Some have reported that you can receive calls but again not out. No data.

esjliv
Mayor / Maire

Re: Use my phone in the US


@agentcaseyboyle wrote:

Can I use Public Mobile in the US. Is the a US plan?


Hi @agentcaseyboyle ,

 

The $50 plan is for use only while you are in Canada, and you can call to the USA.

 

If you are in USA, you will need to buy Roaming Addons for services while in the USA.

LurganIeUk
Mayor / Maire

Re: Use my phone in the US

You can use your PM phone in the USA but you need to buy the USA add on. 

 

Your plan may "cover" calls to USA "while in Canada" depending on what plan you are on. 

BlueB
Deputy Mayor / Adjoint au Maire

Re: Use my phone in the US

@agentcaseyboyle 

As others have said, you can login to My Account, then click on "Plan and Add-ons" (tab, right side) and select one of the US Roaming Bundles that let you use your phone physically in the US (as opposed to calling them from Canada).

 

Unlike most add-ons that don't expire, the US Roaming Bundles expire after 10-days as specified on the add-on.  Buying the add-on takes place right away from your current account balance.  Two steps:

  1. Balance: Make sure you have enough $$$ already in your account before buying the Add-On via one-time top-up or vouchers
  2. Purchase: After you have enough Balance in your account, you can head over and buy the US roaming add-on when you need it (because it expires 10 days after purchase)

 

Hope that helps!  🙂

View solution in original post

Triguy
Mayor / Maire

Re: Use my phone in the US

You can purchase a US roaming add-on which are valid for 10 days from purchase date 

https://www.publicmobile.ca/en/bc/get-help/articles/us-roaming

S--S
Mayor / Maire

Re: Use my phone in the US

You can buy add-ons for US Roaming - Talk Text (10-day) - $15.00
use while in the US.
if your plan has a US is working in canada to call US for free but when you visit the US you have to buy it US Roaming.

 

visit HERE For more info U.S. Roaming

 

darlicious
Mayor / Maire

Re: Use my phone in the US

@agentcaseyboyle 

Depending on where you are going and how long you are staying will help determine your best choice for your needs while traveling in the US for holidays? or Business? Your options:

 

  1. Purchase the US roaming add on you need by adding the funds manually to your account balance then choose the add on, confirm and submit the purchase right before you leave Canada or once you arrive in the US. It will expire 240 hours after your purchase time.
  2. If you will be mostly texting and in urban areas with lots of free wifi you can probably get away with downloading the textnow app for some calling and your outgoing texting. You will be able to recieve pm incoming texts.
  3. If you will be gone for more than a month and have a dual sim phone you may want to consider getting a mint mobile simcard and plan. They start at $15/3gb ×-3 months=$45 up to 30gb/$35×3=$105.
  4. Or you can download the fongo app and call forward your pm phone # to your fongo #. Leave your pm sim card in Canada so it can connect to the network to forward your pm  calls to fongo.
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