Unable to recieve calls

[highsidejr]

Just tranfered over to public mobile all is working accept recieving phone calls. Calling out and texting work fine.

Can anyone help with this issue?

[highsidejr]

I just sent a message to a mod and its been over 3 days now and its still havn't worked.

[will13am]

@highsidejr, which service provider did the number port come from?  Porting does take some time.  It can complete within a couple of hours and in some cases up to 2 days.  Give it a bit of time.  In the event that the porting is not completing, please send a private message to the moderator team and they can resubmit the port.  The moderator team can be reached via private message using this link.  Refer to the following link for information on contacting the moderator team.  Welcome to the service.


http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...

[NDesai]

@highsidejr If you requested to port your number, it takes a few hours to complete. Once it's done, your old carrier sim no longer works. If you did not port in, it might be an issue with your activation.