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Good Citizen / Bon Citoyen

US Talk and Text Add-on not working

@Moderator_Team I purchased a US Talk and Text plan.  It shows up in my Add-ons.  I am the AT&T network (on my iPhone), but I am only able to text with my son who is on Public mobile (and he is on andriod) as well.  I cannot text with my daughter who is on Bell, and has an iPhone.

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Mayor / Maire

Re: US Talk and Text Add-on not working


@scottmac13 wrote:

@Moderator_Team I purchased a US Talk and Text plan.  It shows up in my Add-ons.  I am the AT&T network (on my iPhone), but I am only able to text with my son who is on Public mobile (and he is on andriod) as well.  I cannot text with my daughter who is on Bell, and has an iPhone.


Did your restart you phone after arrived at your US destination?

Mayor / Maire

Re: US Talk and Text Add-on not working

@scottmac13

Did you reboot your phone while in the States?  Are you able to talk with others?  

 

Did you purchase data add on?  With imessage, you need Wifi or Data to iMessage other iphones.  If you do not have data in the states, you can turn off imessage in your settings and just use SMS texts. 

Oracle

Re: US Talk and Text Add-on not working

have you tried disabling imessages?  if you only have talk and text then you have no data and i think between iphones they default to data messaging.

 

I am not an iphone expert, @CalgaryBen  or @Luddite  are you able to add some more specifics? or if i am in the right direction of the problem?

Model Citizen / Citoyen Modèle

Re: US Talk and Text Add-on not working

Try turning your data on (you won't be charge for it), iPhones often try and message other iPhones with iMessage by default, which often needs a data connection.
Good Citizen / Bon Citoyen

Re: US Talk and Text Add-on not working

yes rebooted, no change.

Good Citizen / Bon Citoyen

Re: US Talk and Text Add-on not working

Yes I rebooted, yes I purchased the US text and talk add-on.  I am able to text iPhone <-> Android, but not iPhone <-> iPhone.  I have disabled iMessage and trying to text iPhone... will let you know if that works.

Good Citizen / Bon Citoyen

Re: US Talk and Text Add-on not working

Turning off iMessage did the trick.  Thank you ! and Thanks to everyone who helped get this sorted out !

Good Citizen / Bon Citoyen

Re: US Talk and Text Add-on not working

Thank you !  Turning off iMessage did the trick.  Very much appreciated !

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Mayor / Maire

Re: US Talk and Text Add-on not working

@scottmac13 yes, that conversation should now show as a green bubble instead of blue (or is it the other way around? -- I don't have any iDevices so I'm going by memory).  If you want to do blue-bubble chats while in the USA, you'll need to also get a US Roaming Data add-on.


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