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Oracle

Re: Transferring your number to Public Mobile

That's great news, welcome to PM Smiley Happy
Great Neighbour / Super Voisin

Re: Transferring your number to Public Mobile

Yes you can transfer your fido but lets be realistic here...you are on another totally different company program. You cannot expect any company to accept the responsibility of your previous provider. So in other words...NO.

Good Citizen / Bon Citoyen

Re: Transferring your number to Public Mobile

Yes you can transfer your actual phone number.
Good Citizen / Bon Citoyen

Re: Transferring your number to Public Mobile

ypu can transfer you number to public mobile as long as ur old fido number is still activate but i don't think u can keep or transfer you reminding balance to PM since they are different company. And you need your Fido account number for port in

Model Citizen / Citoyen Modèle

Re: Transferring your number to Public Mobile

Just ported a number in and the process was smooth as silk.


The process, for those who are new or wondering:

 

  • Turned off my old phone
  • Activated new account and port on PM's site follwing the instructions in this topic
  • Insert sim into my unlocked phone, immediately have service but number is not ported yet but usable 
  • In about an hour a got a SMS saying the port was complete, all is well.

Only two minor caveats

 

  1. On other ports I was used to getting an SMS with a temproray number until the port completes, PM did not send one
  2. Data did not work, I had to manually add the APN settings which was no big deal

 

So far smooth sailing, thanks for all the informative posts everyone. Cheers. 

Oracle

Re: Transferring your number to Public Mobile

That's awesome to hear, welcome to the PM family Smiley Happy
Moderator

Re: Transferring your number to Public Mobile

@PBForMe,

Welcome to our awesome community Smiley Happy

 

Cheers!

 

Shazia

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.
Great Neighbour / Super Voisin

Re: Transferring your number to Public Mobile

Hi

I have some difficalty to port the number from Virgin mobile. Who can help me with that

Thank you

Model Citizen / Citoyen Modèle

Re: Transferring your number to Public Mobile

Just wanted to share my expierence coming from Fido Postpaid. I punched in all the required info on the port page and received an error. I had copy/pasted my account number from Fido into the field on the PM page. It didn't like the dashes in the account number, once I removed those it worked just fine. Port took about 20-30 minutes to complete.

Moderator

Re: Transferring your number to Public Mobile

Hello @Roman

I'm sorry to see that you had difficulties with porting your number to us. 

 

I will be glad to assist you with this, can you please send me these info: 

 

- Public Mobile phone number

-Virgin phone number and account number. 

 

Thanks,

 

@JMCD, thank you for sharing your experience with us Smiley Happy

 

Shazia

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.