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Good Citizen / Bon Citoyen

Re: Transfering over from Virgin (want to keep old number).

After the headache of transfering over it is well worth it... I'll never go back.

Good Citizen / Bon Citoyen

Re: Transfering over from Virgin (want to keep old number).

YES, same thing happened to me. Just give it a day. I was able to make outgoing calls however. I wish I had my advice when I first switched over last week. An try restarting your phone too.

Good Citizen / Bon Citoyen

Re: Transfering over from Virgin (want to keep old number).

I was considering doing that myself... but didnt, and it all magically worked out the next day

Good Citizen / Bon Citoyen

Re: Transfering over from Virgin (want to keep old number).

Yes, I thought I knew better than the chatbot... then after no avail I did what it told me to do... and success!

Town Hero / Héro de la Ville

Re: Transfering over from Virgin (want to keep old number).

@guitarguy10Make sure before you talk to SIMon makes sure you had just started a new browser with no privacy add ons, cache and no cookies. It needs all those technology to get the ticket generated correctly.

Re: Transfering over from Virgin (want to keep old number).


@VirginNo wrote:

I was considering doing that myself... but didnt, and it all magically worked out the next day


When replying, please use the quote button.  If you don't do that, people generally aren't going to trying to figure out who you're responding to making it very difficult to understand the conversation.