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Karolina1976
Great Neighbour / Super Voisin

Transfer phone number from Telus

I just transferred my phone number from Telus but looks like after a few hours of waiting for nothing is happening, when checking my Telus account looks like is cancelled but still can't call or text.

Please help 


Accepted Solutions
esjliv
Mayor / Maire

Re: Transfer phone number from Telus


@Karolina1976 wrote:

I just transferred my phone number from Telus but looks like after a few hours of waiting for nothing is happening, when checking my Telus account looks like is cancelled but still can't call or text.

Please help 


Hello @Karolina1976 .

 

Contact the Moderators to help you with your port.

 

Put in a ticket through SIMon Bot (usually faster method to get in contact with the Public Mobile Moderators) by clicking on the bottom, right chat bubble.
OR
Private message the moderators here (slower method): https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

 

*You could try...Public Mobile number is 1-844-232-PORT (7678) >> for porting support only!

View solution in original post


All Replies
esjliv
Mayor / Maire

Re: Transfer phone number from Telus


@Karolina1976 wrote:

I just transferred my phone number from Telus but looks like after a few hours of waiting for nothing is happening, when checking my Telus account looks like is cancelled but still can't call or text.

Please help 


Hello @Karolina1976 .

 

Contact the Moderators to help you with your port.

 

Put in a ticket through SIMon Bot (usually faster method to get in contact with the Public Mobile Moderators) by clicking on the bottom, right chat bubble.
OR
Private message the moderators here (slower method): https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

 

*You could try...Public Mobile number is 1-844-232-PORT (7678) >> for porting support only!

View solution in original post

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