Transfer number from Koodo

[Vertex]

I would like to know how to transfer my phone number from Koodo. I get the following message when trying to transfer my phone number via the self-serve web panel.

We were unable to transfer the phone number you entered. Try one of the following options:
-  Make sure you entered your number correctly.
-  Select a new number.
-  Contact the Public Mobile Community for further assistance.

[singod]

Same issue for transferring Koodo's numbe to PM. But no response from  @Moderator_Team  since last Friday! Deeply frustrated as nowhere else to contact with them. 

[deepatiwari]

Please ensure you dont have any pending amount at koodo. I had the same problem while porting my number from Chatr. 

Since than I am very happy with Public Mobile. I wish to join them few years ago

[iliketotalk]

@Vertex also your old account must be active

[Anonymous · Accepted solution]

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@Vertex wrote:

I would like to know how to transfer my phone number from Koodo. I get the following message when trying to transfer my phone number via the self-serve web panel.

We were unable to transfer the phone number you entered. Try one of the following options:
-  Make sure you entered your number correctly.
-  Select a new number.
-  Contact the Public Mobile Community for further assistance.

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If the Koodo account is a prepaid account then you'll need to contact the @Moderator_Team < Click this.