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Top-up/Pre-paid

Sam213
Great Neighbour / Super Voisin

Whenever I enter my activation code it tells me that there’s a problem and I should go to the community website can anyone help what should I do? 

4 REPLIES 4

yanzhiqiang
Deputy Mayor / Adjoint au Maire

You can setup autopay save $2 every 30 days.

HALIMACS
Mayor / Maire

@Sam213 

 

Give it a couple hours, then try again. 

 

These sometimes take time to become activated for use. 

 

Anonymous
Not applicable

 @Sam213 : Try using the 611 service. If the voucher has multiple 12 digit codes then use the one called PIN.


@Sam213 wrote:

Whenever I enter my activation code it tells me that there’s a problem and I should go to the community website can anyone help what should I do? 


By activation code, do you mean the voucher PIN used to pay for the plan? These vouchers sometimes have a delay berfore they start working. Sometimes, they start working if  you try again after a few hours.

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