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To activate a SIM card

amydu
Great Neighbour / Super Voisin

Hi 

I was trying to activate a new SIM card. when i clicked on ACTIVATE SIM CARD, the screen went blank.

7 REPLIES 7

Anonymous
Not applicable

hey

you need to used different internet browsers .

 

or you can by Public Mobile Online Activation

https://activate.publicmobile.ca

 

or  you can buy it online from website public mobile

https://store.publicmobile.ca/collections/all

 

good luck Smiley Embarassed

amydu
Great Neighbour / Super Voisin

thank you so much. it worked now. i used a different browser.

 

Amy

amydu
Great Neighbour / Super Voisin

it worked. I changed to a different browser.

thank you so much for your help!

 

Amy

Raven_Jet
Model Citizen / Citoyen Modèle

If things still don't work, try to clear all the cache from the browser. Then try again. It should work. Also, make sure your browsers are updated to the latest version.


@amyduwrote:

Hi,

i haven't put my SIM number in yet. i was at the very first step. the screen went blank. any idea?

thanks,

Amy


Try using incognito/private browsing mode or use another browser like Firefox or Chrome. 

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amydu
Great Neighbour / Super Voisin

Hi,

i haven't put my SIM number in yet. i was at the very first step. the screen went blank. any idea?

thanks,

Amy

NDesai
Oracle
Oracle

@amydu First check if you were charged for activation. If yes, the activation might have gone through properly or partially. Insert the sim in your phone and see if it works. If you weren't changed, sim card should still be valid so try activating again. This time try using incognito/private browsing mode.

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I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

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