They took 2 payments and didnt have service for days

[Justin163]

I need to talk to a moderator but dont kniw how

[ShawnC13]

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@Justin163 wrote:

I need to talk to a moderator but dont kniw how

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To send a private message to a moderator click this link.  In your message please include:

          - PM Phone Number

          - 4 digit PIN (or at least 3 of the following to verify your identity)

                    - account number

                    - date of birth

                    - complete address listed on account with postal code

                    - email address on account

                    - most commonly called numbers

                    - alternate number listed on the account

                    - last payment date and amount

                    - last 4 digits of the credit card

          -Detailed explanation

Community Moderators are available from Monday-Friday 9am(Eastern) to 9pm(Eastern) and Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)

More info on moderators

[Nathan2]

You can contact a mod here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

or send a private message to the MODERATOR_TEAM. Wait times are 48-72 hours currently.