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Text Messaging Issues

juzaltme
Great Neighbour / Super Voisin

Hi!

 

I am new to Public Mobile (and Canada) and got the plan activated yesterday. However, when I sent a text message to my friend, I never received her reply and she shared a screen shot that a person replied with my number that it is a wrong number. 

 

Will really appreciate the help to solve this issue. 

 

Thanks!

3 REPLIES 3

juzaltme
Great Neighbour / Super Voisin

No porting was involved and it was a new number I had selected. 

 

Ok I will try to submit a ticket to a moderator. 

 

Thanks!

 


@Triguy wrote:

Did you port (transfer) your phone# ?  You may need to submit a ticket to a moderator by clicking on the question mark on the bottom right.


 

will13am
Oracle
Oracle

Did you select a new number during activation or was porting involved?  Incomplete port may explain your problem.

Triguy
Mayor / Maire

Did you port (transfer) your phone# ?  You may need to submit a ticket to a moderator by clicking on the question mark on the bottom right.

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