02-06-2019 05:27 PM - edited 01-05-2022 03:17 AM
Hello everyone. I just received my new Public Mobie SIM card. I was wondering what are the steps to take in order to keep the same phone-number that I have right now with Freedom Mobile while switching to Public Mobile. Thank you in advance for your help.
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02-06-2019 06:03 PM
Also, to add to the information I sent.
You have to make sure that your old line is still active to allow the port and that you aren't submitting other port request in other companies.
Best regards,
Lamie
02-06-2019 05:34 PM - edited 02-06-2019 05:36 PM
Hello @rositamaio
It will be easier if you choose a phone number that public mobile propose to you. And later when everything is set up and running ok you can port your actual number (in your self serve account ...plans and adds-on and change your number..... But you need to keep your old plan with your number you want ACTIVE or you won't be able to transfer your number...
02-06-2019 05:34 PM