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Support ticket

Lisa6
Good Citizen / Bon Citoyen

How do I open a support ticket in regards to my bill?

3 REPLIES 3

Lisa6
Good Citizen / Bon Citoyen

Thank you !

popping
Retired Oracle / Oracle Retraité

@Lisa6 wrote:

How do I open a support ticket in regards to my bill?


Create a moderator support ticket using the ? button at the right side bottom corner of this page.
Keep asking SIMon to "contact human" for one or more times. SIMon will eventually show you the "Submit a ticket" button. Click on submit button to get the create ticket screen.
Moderator wait time is up to 2 days.

cellphoneuser1
Mayor / Maire

@Lisa6 wrote:

How do I open a support ticket in regards to my bill?


Click the question mark at bottom right of the screen.

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