Still not receiving incoming texts!

[smcfarlane]

I have never been able to recieve text?

Account reset and phone power cycled.

[Murco]

Can you try a different SIM card?

[smcfarlane]

Was not  a port.  The account is from pril of last year.

[smcfarlane]

Yes  Mod reset but still no incoming texts!

[Alex888]

You may have an incomplete port, did you recently port your number from another provider?

[RobertQc]

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@smcfarlane wrote:

I have never been able to recieve text?

Account reset and phone power cycled.

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@smcfarlaneDid you respond here to the moderator team's private message? https://productioncommunity.publicmobile.ca/t5/Getting-Started/I-am-not-getting-all-my-inbound-text-... Was it the moderator team that reset your account?

You never responsed to my questions to your first post.  

@RobertQc wrote:

Although as this is your first post, there may be other reasons this is happening, have you tried your sim in a different phone? Is it only certain people where this happen? If you can provide some more details we can try to see if there is a local way to fix it as 99/100 times its not the network and its your phone/messenging app