Spot GPS and messaging

[BobbyJ]

Hello - I'm in Victoria. I bought a SPOT GPS locator. Their web site invites you to enter contact cell phone numbers that the SPOT will send SMS to when activated. Dammed if I can get it to work. Because the manufacturer is in Virginia, I assume that its an "International" text message. Does the Public Mobile network support this? And how do you configure the network name and number?

Cheers

[geopublic]

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@BobbyJ wrote:

Yes. That work good now. 

Thanks for your help

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@BobbyJ  Glad I could help. 🙂 Take care, stay safe!

[BobbyJ]

Yes. That work good now. 

Thanks for your help

[geopublic · Accepted solution]

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@BobbyJ wrote:

The SPOT website does have Telus listed as a carrier. When Telus is selected it inserts the SMS gateway as "msg.telus.com" . Also their system only allows a 10 digits phone number so the leading 1 can't be included? 

What is the Public Mobile SMS Gateway name?

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@BobbyJ  If that is the case then it seems that their system is sending a txt via email. You can try it yourself from your email account send a email to 

*yourphonenumber@msg.telus.com

and if that doesn't work then try

*yournumber@msg.koodomobile.com

* Replace your *yourphonenumber with your number.

[BobbyJ]

The SPOT website does have Telus listed as a carrier. When Telus is selected it inserts the SMS gateway as "msg.telus.com" . Also their system only allows a 10 digits phone number so the leading 1 can't be included? 

What is the Public Mobile SMS Gateway name?

[geopublic]

@BobbyJ  If the  website is requesting a Network Name and Public Mobile is not available then use Telus. You number should be entered as +1(area code)phone number. If it's asking you for a network id use 302220

[BobbyJ]

Hi - Yes email does work. I will use that as well. I want SMS because it chimes (and repeats) in most cases getting the owners attention. 

This is mostly an Emergency devise. 

Thanks for your response

[geopublic]

@BobbyJ  It should work without any issues because the text is incoming and you should be able to receive it from anywhere in the world including from the USA without any restrictions.

[DOA]

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@BobbyJ wrote:

Hello - I'm in Victoria. I bought a SPOT GPS locator. Their web site invites you to enter contact cell phone numbers that the SPOT will send SMS to when activated. Dammed if I can get it to work. Because the manufacturer is in Virginia, I assume that its an "International" text message. Does the Public Mobile network support this? And how do you configure the network name and number?

Cheers

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You also have the option for Spot to send a message to an email address.  Does that work?

[computergeek541]

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@Daps wrote:

All plans with texting include international text messages.

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This isn't actually the case for people with some older price plans. Some plans that were offered in the past only included domestic Canada-wide messages. If a customer is still on one of these plans, sending text messages to an international destination wouldn't be possible.

[Daps]

Make sure your device is compatible with public mobile frequencies:

Public Mobile uses the following frequency bands:

• 4G LTE and LTE Advanced: 700 MHz, 850 MHz, 1900 MHz and 2100 MHz downlink and 1700 MHz uplink (AWS).
• HSPA: 850 MHz, 1900 MHz (UMTS).

All plans with texting include international text messages.

[ShawnC13]

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@BobbyJ wrote:

Hello - I'm in Victoria. I bought a SPOT GPS locator. Their web site invites you to enter contact cell phone numbers that the SPOT will send SMS to when activated. Dammed if I can get it to work. Because the manufacturer is in Virginia, I assume that its an "International" text message. Does the Public Mobile network support this? And how do you configure the network name and number?

Cheers

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I am also in Victoria.  PM does support International texting.  Have you tried 1 area code and number? 1(250) ******** or 778 or whatever your area code is