06-28-2019 11:21 AM - edited 01-05-2022 05:38 AM
I just activated my SIM card and chose a phone number. Calls and text messages go through fine however anyone using and iPhone sends the iMessage to someone else. How is this possible? Any idea how to fix?
07-01-2019 04:26 PM
@kcurrie7 wrote:Someone as in the last person who had the phone number I assume. I am not using an iPhone.
But you said in your first message
however anyone using and iPhone sends the iMessage to someone else.......??????
07-01-2019 12:14 PM
Someone as in the last person who had the phone number I assume. I am not using an iPhone.
06-28-2019 01:19 PM
06-28-2019 12:47 PM
@kcurrie7 wrote:I just activated my SIM card and chose a phone number. Calls and text messages go through fine however anyone using and iPhone sends the iMessage to someone else. How is this possible? Any idea how to fix?
@kcurrie7 Someone meaning possibly your old number? Did you try doing a network reset on your phone?
06-28-2019 12:42 PM
@hycm53 wrote:
@kcurrie7 wrote:I just activated my SIM card and chose a phone number. Calls and text messages go through fine however anyone using and iPhone sends the iMessage to someone else. How is this possible? Any idea how to fix?
You may contact moderator team for your issue here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
I am not an iPhone owner. From what little I know, iMessage is not run by Public Mobile. They have no skin in the game and can't really do much. If the Public Mobile account has been assigned a phone number properly, it's up to the iMessage user to set up their account and link to the proper phone number.
06-28-2019 12:16 PM
@kcurrie7 wrote:I just activated my SIM card and chose a phone number. Calls and text messages go through fine however anyone using and iPhone sends the iMessage to someone else. How is this possible? Any idea how to fix?
You may contact moderator team for your issue here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437