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Great Neighbour / Super Voisin

Someone else recieves messages with my number

I just activated  my SIM card and chose a phone number. Calls and text messages go through fine however anyone using and iPhone sends the iMessage to someone else. How is this possible? Any idea how to fix?

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Town Hero / Héro de la Ville

Re: Someone else recieves messages with my number


@kcurrie7 wrote:

I just activated  my SIM card and chose a phone number. Calls and text messages go through fine however anyone using and iPhone sends the iMessage to someone else. How is this possible? Any idea how to fix?


You may contact moderator team for your issue here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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Oracle

Re: Someone else recieves messages with my number


@hycm53 wrote:

@kcurrie7 wrote:

I just activated  my SIM card and chose a phone number. Calls and text messages go through fine however anyone using and iPhone sends the iMessage to someone else. How is this possible? Any idea how to fix?


You may contact moderator team for your issue here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


I am not an iPhone owner.  From what little I know, iMessage is not run by Public Mobile.  They have no skin in the game and can't really do much.  If the Public Mobile account has been assigned a phone number properly, it's up to the iMessage user to set up their account and link to the proper phone number.  

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Mayor / Maire

Re: Someone else recieves messages with my number


@kcurrie7 wrote:

I just activated  my SIM card and chose a phone number. Calls and text messages go through fine however anyone using and iPhone sends the iMessage to someone else. How is this possible? Any idea how to fix?


@kcurrie7  Someone meaning possibly your old number? Did you try doing a network reset on your phone?

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Mayor / Maire

Re: Someone else recieves messages with my number

@kcurrie7 Which iOS are you using? Log out of your iCloud account on your iPhone and relogin under Settings and get the iCloud / Messages to update your number. Either that is you can try to start afresh with your iPhone setup. You should get a confirmation from your other iCloud connected devices telling you "your phone name" is added to your iCloud account or something to that effect.
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Great Neighbour / Super Voisin

Re: Someone else recieves messages with my number

Someone as in the last person who had the phone number I assume. I am not using an iPhone.

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Mayor / Maire

Re: Someone else recieves messages with my number


@kcurrie7 wrote:

Someone as in the last person who had the phone number I assume. I am not using an iPhone.


But you said in your first message 

however anyone using and iPhone sends the iMessage to someone else.......??????