@NapcorsecondMost likely you will need a new SIM. PUK etc are store on the provider side. But it really depends on how you define "hard lock"
What i meant to clarify, is in the event the phone is SIM locked you only have a limited number of attempts to enter the proper code untill the phone will no longer allow you to at all, then the lock is permanent.
After chatting with Rogers, swapping Sim cards and 2 separate chats with Samsung, everything now works. I had to input not 1 but 2 separate PUKs supplied by Samsung in succession. Thanks for everyone's input.