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Great Citizen / Super Citoyen

Sim card from Walmart

Got a sim card from walmart. When I try to activate, it always said 'Invalid SIM'. Any one can help here?

 

Thanks

HZ

GR
Deputy Mayor / Adjoint au Maire

Re: Sim card from Walmart

@hlzhang  you can clear your cookies and cache and use chrome browser with incognito mode on and try again! If you get that  Message again wait an hour and try

Town Hero / Héro de la Ville

Re: Sim card from Walmart

It's doubtful a new sim is invalid. Clear your cache and go into incognito mode and try again. 

 

The numbers are very small so be extra careful youre entering it right.

Oracle

Re: Sim card from Walmart


@hlzhang wrote:

Got a sim card from walmart. When I try to activate, it always said 'Invalid SIM'. Any one can help here?

 

Thanks

HZ


Saadly, there has been the odd instance of a previously activated SIM being sold by Walmart. If the previous suggestions fail, I suggest you return to Walmart and ask for an exchange.


>>> ALERT: I AM NOT A MODERATOR. JE NE SUIS PAS MODERATEUR.
Mayor / Maire

Re: Sim card from Walmart

@hlzhang  If you got the invalid sim message the first time you tried activating the card then it's possible that the card was previously activated. My recommendation would be to take it back.

Good Citizen / Bon Citoyen

Re: Sim card from Walmart

The same thing happened to me. I returned to the Mobile Shop and Sim was removed and inserted again. The Koodo info had to be cleared and then everything was fine. It happens.

Great Citizen / Super Citoyen

Re: Sim card from Walmart

It works after I clean the cache and open an incognito window. Thanks everybody.