Setting up Voicemail on Iphone 6

[DFletch]

When I dial 1 to setup my voicemail on my iphone 6, I get an 'Error Performing Request / Unknown Error' screen. My wife can call my number and receive a generic Voicemail message, but I cannot check my Voicemails or set up my greeting. Any advice?

[Wiggly]

You can try this:

https://smallbusiness.chron.com/change-voicemail-number-iphone-56080.html

No guarantee but it worked for me so maybe its worth a shot. 

This thread may also be helpful:

https://productioncommunity.publicmobile.ca/t5/Getting-Started/quot-Call-Failed-quot-when-pressing-t...

[Wiggly]

Try this:

https://smallbusiness.chron.com/change-voicemail-number-iphone-56080.html

No guarantee but it worked for me when I had this same problem.  I referred to this forum post:

https://productioncommunity.publicmobile.ca/t5/Getting-Started/iPhone-Voicemail-Error/td-p/63564

Hope that helps you. 

[Wiggly]

Try this:

https://smallbusiness.chron.com/change-voicemail-number-iphone-56080.html

No guarantee but it worked for me when I had this same problem.  I referred to this forum post:

https://productioncommunity.publicmobile.ca/t5/Getting-Started/iPhone-Voicemail-Error/td-p/63564

Hope that helps you. 

[Luddite]

@DFletch Try calling your number from another phone, but interupt the greeting by pressing *. That normally leads to the setup menu.

If you were tranferring a phone number, does that SIM still work?

[DFletch]

I tried resetting the phone - no luck. I tried calling my own number, and I just get silence and then 'call failed'. 

[DFletch]

Are you a bot? The first thing I said was that I get an error when dialing 1 to initiate the Voicemail setup. I have Talk minutes included in my plan. 

[iPhoneUser]

Just new? See help articles here...they are good. 

[LovesToPM]

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@DFletch wrote:

When I dial 1 to setup my voicemail on my iphone 6, I get an 'Error Performing Request / Unknown Error' screen. My wife can call my number and receive a generic Voicemail message, but I cannot check my Voicemails or set up my greeting. Any advice?

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It is likely still setup to call the voicemail of your previous provider. Try resetting/restarting  your phone.

You can dial your own number or one of the voicemail mail numbers (such as area code + "580-4001". And optionally add this number to your speed dial.

[iPhoneUser]

Set Up Voicemail

Voicemail requires you to have talk included in your plan, as accessing voicemail will use plan minutes. To access voicemail in the U.S., you will need to purchase the U.S. Roaming Add-On with Talk included. A maximum of 10 messages may be stored, with a maximum length of 5 minutes each. Voicemail messages will be automatically deleted after 10 days. You can recover them up to 48 hours after deletion by dialling in to your voicemail, then selecting  ‘1’, followed by ‘9’. To protect your privacy, we recommend always requiring a password for voicemail access, even if you’re calling from your own phone.After you’ve activated, your voicemail is automatically ready to accept messages as soon as you add it to your account. It will play a default greeting until you set it up. Setting it up isn’t complicated:

1. Hold down the ‘1’ key on your phone keypad to dial your voicemail access number. Calling your own 10-digit phone number will also bring you to your voicemail.
2. When prompted, enter a password between 4 to 15 digits long. Try to make it hard to guess, but easy to remember. It will be more secure if you avoid using numbers that are repetitive or sequential such as ‘1111’ or ‘1234’.
3. Choose whether you want to bypass your password when calling from your own phone.
4. Record your name, and a personalized greeting.
5. When you’re done, hang up to end the call.