06-24-2020 06:18 PM - edited 01-05-2022 11:50 AM
Payments processed on Visa every month. My Public account shows payments going through every month. Service was cut off due to non payment in error. I had to push $20 into account to get reactivated. Please advise.
06-24-2020 06:41 PM
@WendyMarlow wrote:Payments processed on Visa every month. My Public account shows payments going through every month. Service was cut off due to non payment in error. I had to push $20 into account to get reactivated. Please advise.
06-24-2020 06:37 PM - edited 06-24-2020 06:39 PM
we are not able to see your account. But windering if it is possible that your visa has expired or it was in "freeze mode" that feature you can use on vredit vards to freeze the card until you want to use it. I have this function on my one card and had it enabled and was wondering why I couldnt buy a coffee. later to find out I had enabled the freeze function.
Have a great evening.
@Tiana_V another auto pay fail.
06-24-2020 06:35 PM
@WendyMarlow unfortunately auto-pay fails at times. I just manually add funds in my account to avoid this issue. I paid for 3 months in advance
06-24-2020 06:34 PM
Sorry to hear that this happened to you @WendyMarlow but sometimes autopay fails. Contact the modators as suggested by @Triguy . Also check to see if your credit card works now do a $1 one time payment. It will be applied to next cycles payment. Welcome to the community. Stay safe.
06-24-2020 06:23 PM
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