Self serve login

[Justinsabin009]

I have no access to my email and also forgot the password of self serve. How do I reset the password and username

[gblackma]

@Justinsabin009 If Simon isn't working. Use this private message link to contact the moderators directly https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Check your private message sent box (click on the envelope top right of your screen) to make sure the message was sent. Also keep an eye on the envelope, the mods answer will show up there.
You can also enable email notification to receive a private message notification sent to your email.
Go into your community account > my settings > PREFERENCES > Private Messenger > enable "Receive email notifications for new private messages" > Save

[JoyLuck]

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@Justinsabin009 wrote:

Not working

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Try clearing your browser cache/history and then open a new window in incognito/private mode when trying to contact moderators.

[JoyLuck]

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@Justinsabin009 wrote:

Not working

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https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Try clearing browser cache/history and open browser in incognito/private mode.

[Justinsabin009]

Not working

[geopublic]

Customer or potential sim-####er. Decisions, decisions. 🤔

[Staliger]

@Justinsabin009 you can contact moderators by clicking the "?" in lower right side of the page, typing "contact moderator", and following directions; OR by sending a message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[gblackma]

@Justinsabin009 have them change it to the same email address that you used here. It helps with community rewards.