08-15-2020 12:53 AM - edited 01-05-2022 12:32 PM
I already have an public mobile account, and have a number under this account. Now I have just moved out of the province, and want to have another numer. Can I activate the new under the same self serve account that I already have?
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08-15-2020 01:54 AM
Thank you Geopublic, but I need to keep my old number and run the two numbers at the same time at least for a while.
08-15-2020 01:30 AM
@imlynn1980 Yes you can. Just access your self serve and select the change number option located on the landing page under your profile information. Select a number from your new province.
You are allowed to change your number once every 30 days free of charge.
08-15-2020 12:55 AM
@imlynn1980 wrote:I already have an public mobile account, and have a number under this account. Now I have just moved out of the province, and want to have another numer. Can I activate the new under the same self serve account that I already have?
Not two numbers. You can change your number though but that means losing the one you have.
Or you would need to open a whole new account with a unique email address and SIM and get a new number for that one.
08-15-2020 12:54 AM
@imlynn1980 wrote:I already have an public mobile account, and have a number under this account. Now I have just moved out of the province, and want to have another numer. Can I activate the new under the same self serve account that I already have?
Sorry, but each phone number but be in a seperate account. You also need to use a different e-mail address.