@haveajuice wrote:
I have had this service for the second month with zero issues and have started recomending it to people. I got this service because I left my position that provided me with a company phone.
Recently a number of agencies have been emailing me regarding employment opportunities and they are telling me that my phone number is not in service. I think part of the key is possibly that a number of government agencies are the ones telling me that my phone is not in service.
While at an interview; I had the receptionist check it - so yes, I have heard it with my own ears because I thought maybe they were just continuously dialing it wrong.
I googled it everywhere - nothing comes up.
Checked my apn settings and they are perfect.
I have an LG 5 and it is working normally.
Anyone have any clue as to what this may be or what I can do???
@haveajuice Sounds like your account hasn't been provisioned properly. Normally if a caller calls your number and your phone is not connected to the network then it would go to voicemail. Best to message the moderator and ask them to check your account. They might ask you to swap your sim card.
To contact Public Mobile click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
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